Australian Social Customer Care Report

Australia – October 2013

The first edition of the Australian Social Customer Care Report

Social media has become Australia's emerging source of consumer enquiries. However, many companies are still trying to understand how it all works.

This report will provide you with the benchmarks you need to increase your understanding of the approaches behind Australia's most successful social customer care channels.

Contact us directly for your version of the Social Customer Care Report.

Social Customer Care Report

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